Jessica Givens is a seasoned professional who embarked on her journey with the Drucker and Falk team in January 2020, making an indelible mark within the Colonial Towne. Boasting an impressive 23-year career in the field of Property Management, ...Jessica Givens is a seasoned professional who embarked on her journey with the Drucker and Falk team in January 2020, making an indelible mark within the Colonial Towne. Boasting an impressive 23-year career in the field of Property Management, Jessica brings to the table a wealth of knowledge, experience, and a remarkable dedication to her role.
Throughout her extensive career, Jessica has consistently showcased her innovative approach and a profound understanding of managing diverse residential properties, including both conventional and luxury apartments. Her expertise extends across a spectrum of tasks, from the day-to-day operations of communities in various locations. She excels in overseeing renovations, encompassing both interior and exterior aspects, thus playing a pivotal role in the transformation of properties into meticulously designed apartment homes.
One of Jessica's most notable strengths lies in her unwavering commitment to cultivating positive resident relations and ensuring exceptional retention rates. She has earned a sterling reputation for delivering 5-star customer service and harbors a genuine passion for nurturing strong bonds with the residents of Colonial Towne. Jessica, alongside her dedicated team, consistently goes the extra mile to surpass expectations, creating a vibrant sense of community and belonging for all residents.
While excelling in her role as the Manager of Colonial Towne, Jessica's life is also enriched by her passion for music and her cherished moments with family. These personal interests further enhance her innate ability to connect with others, fostering a warm and welcoming environment within the community.
Under Jessica's insightful leadership, extensive experience, and unwavering dedication, residents of Colonial Towne can rest assured that their needs are paramount, and their living experience is nothing short of extraordinary. Her steadfast commitment to excellence sets the stage for a thriving and harmonious community where residents genuinely feel they are at home. Jessica Givens, is a professional who not only manages properties but also creates a place where people can truly love calling home!
Assistant Property Manager at Colonial Towne
Meet Tonya Rateau, the dedicated Assistant Property Manager at Colonial Towne, whose unwavering commitment to the community and its residents spans an impressive 15 years. With extensive experience and a strong dedication to providing exceptiona ...Meet Tonya Rateau, the dedicated Assistant Property Manager at Colonial Towne, whose unwavering commitment to the community and its residents spans an impressive 15 years. With extensive experience and a strong dedication to providing exceptional customer service, Tonya plays a vital role in ensuring the satisfaction and well-being of all those who call Colonial Towne home.
As an integral part of our team, Tonya offers invaluable support to the Property Manager. Working closely with her, Tonya addresses a variety of needs and concerns with seasoned expertise. Her proficiency in leasing shines through as she guides and assists prospective residents, ensuring a smooth and enjoyable transition through the application and move-in process. Furthermore, Tonya's exceptional communication skills and attentive nature enable her to meet the ongoing needs of current residents, guaranteeing their comfort and satisfaction throughout their stay at Colonial Towne.
One of Tonya's greatest strengths lies in her ability to build strong, lasting relationships with our clients. She recognizes the importance of personalized service and dedicates time to get to know each resident individually. By actively listening to their needs and concerns, Tonya goes above and beyond to create a tailored experience that consistently exceeds expectations. Her warm and friendly demeanor, coupled with her genuine care and meticulous attention to detail, makes residents feel not just welcomed, but truly valued and appreciated.
In her free time, Tonya finds joy in spending quality moments with her beloved pup, Samantha. This passion for companionship and relaxation is a reflection of her dedication to creating a welcoming and enjoyable environment within the community. Tonya's commitment to fostering positive relationships and providing exceptional customer service sets the stage for a vibrant and harmonious living experience at Colonial Towne.
Residents can place their trust in Tonya's unwavering commitment and friendly disposition, ensuring that their needs are met, and their living experience is nothing short of exceptional. Her dedication and passion for creating a sense of community contribute significantly to the overall success and well-being of Colonial Towne. Tonya is not just an assistant property manager; she is a cornerstone of excellence within our Colonial Towne family.
Service Manager at Colonial Towne
It is our honor to introduce Chris as the esteemed Service Manager at Colonial Towne. He joined our team in 2021, bringing with him a remarkable 11-year tenure within the Drucker and Falk family. With a total of 23 years of maintenance experienc...It is our honor to introduce Chris as the esteemed Service Manager at Colonial Towne. He joined our team in 2021, bringing with him a remarkable 11-year tenure within the Drucker and Falk family. With a total of 23 years of maintenance experience, Chris plays an indispensable role in ensuring the contentment of our valued residents.
Chris's primary responsibility centers on the meticulous oversight of the community's maintenance requirements. From promptly addressing repair requests to conducting preventive maintenance measures, he is unwavering in his commitment to ensuring that every resident relishes a secure, comfortable, and impeccably maintained living environment. His keen eye for detail and dedication to delivering prompt and efficient service are instrumental in not only meeting but surpassing the expectations of our residents.
Beyond his maintenance duties, Chris takes charge of supervising the community's renovation projects. His expertise in this realm allows us to consistently elevate and enhance the quality of our living spaces. Chris's methodical approach and unwavering focus on delivering top-tier results have earned him the trust and admiration of both residents and management alike.
One of Chris's most outstanding qualities lies in his devotion to providing exceptional customer service. He comprehends the significance of forging robust relationships with our residents and consistently goes the extra mile to address their needs and concerns. Chris's amiable demeanor and eagerness to assist have established him as an invaluable resource for our community.
When not tirelessly attending to maintenance tasks and resident needs, Chris indulges in his personal interests. Motorcycle rides and fishing expeditions rank among his favorite pastimes, affording him the opportunity to unwind and recharge.
We consider ourselves fortunate to have Chris as an integral part of our Colonial Towne team. His wealth of experience, unwavering dedication to service, and fervor for maintaining an exceptional living environment collectively contribute to the overall success and satisfaction of our community. Chris is not just a service manager; he is a vital pillar of excellence within our Colonial Towne family.
Allow us to introduce Jennie, a truly exceptional housekeeper and an invaluable member of the Colonial Towne Family. Since joining our ranks in September 2021, Jennie has seamlessly integrated her extensive experience from the hospitality indust ...Allow us to introduce Jennie, a truly exceptional housekeeper and an invaluable member of the Colonial Towne Family. Since joining our ranks in September 2021, Jennie has seamlessly integrated her extensive experience from the hospitality industry into our community, ensuring that Colonial Towne maintains its pristine and inviting appearance. With her unwavering commitment to cleanliness and an eagle eye for detail, Jennie plays a pivotal role in making Colonial Towne an extraordinary place to call home.
Jennie's dedication knows no bounds as she tirelessly works to uphold impeccable standards of cleanliness in all common areas, hallways, and shared spaces. Her efforts go a long way in creating a welcoming and comfortable environment for all our residents. Whether it's the meticulous cleaning of each apartment unit, the thorough vacuuming of hallways, or ensuring that common areas gleam with spotlessness, Jennie's diligent work is evident throughout the community.
Years of experience in the hospitality industry have finely honed Jennie's skills in providing exceptional service. She comprehends the significance of crafting a clean and inviting atmosphere that residents can take pride in. Her unparalleled attention to detail, coupled with her friendly and approachable nature, has made her a trusted and cherished member of the Colonial Towne team.
We count ourselves fortunate to have Jennie as part of the Colonial Towne Family, and we extend our heartfelt gratitude for her unwavering dedication and tireless efforts. It is through her contributions that our community continues to stand as a clean, inviting, and comfortable place for everyone to enjoy. Jennie is more than a housekeeper; she is a cornerstone of excellence within the heart of Colonial Towne.